Job Description

Job Description:

Position Summary:

Perform a wide variety of administrative duties to assist all Rehabilitation and Ancillary departments to include: OT, PT, SLP, and Audiology.

Position Responsibilities

• Implement administrative systems for Rehabilitation and Services.

• Enter data, including clinical, billing, and statistical data, according to set timelines, and with accuracy and efficiency. 

• Schedule and register in both Meditech and Optima with proficiency and accuracy.

• Maintain logs of clinical and administrative data to ensure regulatory compliance.

• Communicate and respond to issues and problems in a timely and efficient manner.

• Coordinate and verify all billing data prior to submission to Fiscal Services.

• Attend meetings as designated.

• On a daily basis, collect and distribute mail and perform other routine office procedures.

• Print and distribute reports, clinic schedules, prepare statistical data.

• Perform clerical duties including typing, filing, scanning, etc.

• Collaborate on projects as needed.

• Adhere to established departmental policies, procedures and objectives.

• Perform other related duties as required or as responsibilities dictate.

Core Competencies:

• Maintain open communications with Administrative Manager, Rehabilitation Services, Management Team, and Staff of Rehabilitation Services.

• Communicate with patients/families/all disciplines in a manner that conveys respect, caring, and sensitivity.

• Protect patient confidentiality by promoting professional staff communication according to HIPPA standards.

• Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.

Communication

• Introduces self and identifies role to others.

• Demonstrate “emotional presence” by listening attentively and attending to concerns/needs.

• Act as an advocate on behalf of patients as needed or as appropriate.

• Communicates with patients/families/visitors/staff in a manner that conveys respect, caring and sensitivity.

• Listens and respects others’ opinions.

• Accountable for staying informed by reviewing memos, emails and other forms of communication.

• Responsible for communicating and responding to issues and problems in a timely and efficient manner.

• Responds to patients in all situations with a calm, sensitive and supportive approach.

Teamwork/Collaboration and Flexibility

• Demonstrates flexibility.

• Acts in a manner outside the traditional “role” as needed in order to meet patients’ needs.

• Promotes a healthy environment by demonstrating trust, mutual respect, visible support and open, honest communication with all members of the team.

• Involve other team members by sharing information.

Professionalism

• Follows all policies and procedures set forth by the organization and outlined in HSL’s policy manuals and the employee handbook.

• Maintains confidentiality of patient and information.

• Meets all requirements as outlined by regulatory and licensure standards.

Quality Improvement

• Communicates issues/concerns to leadership that may require quality monitoring.

• Offers suggestions and solutions that may improve systems and care.

• Keeps updated on performance improvement projects at the Health Center.

• Participates in quality improvement initiatives as may be required.

Leadership/Development

• Serves as a resource to the team, new employees, and volunteers (if applicable).

• Seeks opportunity for professional development by attending internal and external trainings, educational programs and conferences.

Safety

• Practices in accordance with established standards of care for safety of patient, self and co-workers.

• Identifies and reports basic safety issues or problems (ex. Spills) and takes action whenever appropriate.

• Identifies and reports errors/potential errors according to policy.

• Adheres to all infection control policies.

• Promotes the health and safety of all by following established infection control procedures (i.e., hand washing, use of personal protective equipment)

Qualifications

• Associate’s degree in Business, preferred.

• Demonstrate proficiency in knowledge and the use in all aspects of computer software including Meditech or similar database software.

• Minimum of three to five years of administrative assistant experience.

• Strong written and verbal communication skills are essential.

• Demonstrates flexibility and ability to work with multiple managers with multiple requests, and prioritize to meet everyone’s needs.

• Strong attention to detail

Physical Requirements

• Occasional prolonged sitting, standing or walking.*

• Some lifting of supplies and equipment.

• Some reaching, stooping, bending, and crouching.

• Contacts with patients under a variety of circumstances, which may include exposure to unpleasant odors, sights and sounds.

• Subject to varying and unpredictable situations.

• May be exposed to infections, contagious diseases, and blood borne pathogens.

Remote Type

Salary Range:

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