Job Description

Patient Services Manager

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Patient Services Manager Decatur, GA

Schedule: 5-day work week, alternating weekends

Benefits: Full benefits package, matching 401(k), and growth opportunities across Georgia

Are you a restaurant or hospitality manager ready to bring your leadership skills into a meaningful, mission-driven environment? A leading national food and nutrition services company dedicated to hospitals and healthcare systems.

As a Patient Services Manager, you'll lead a team focused on delivering high-quality meal service to patients in an acute care hospital setting. This is a rewarding opportunity for leaders from the restaurant or hospitality industry who want to make a difference through compassionate service, operational excellence, and team development all while enjoying stable hours and career growth in the healthcare sector.

Key Responsibilities

• Lead the patient services team to ensure timely, accurate, and caring meal delivery.
• Oversee menu implementation based on patient needs, diet orders, and physician direction.
• Recruit, train, and develop team members to provide outstanding service and support.
• Ensure compliance with dietary restrictions and modified diets while honoring patient preferences.
• Support and monitor achievement of patient satisfaction goals.
• Maintain compliance with all federal, state, and accrediting regulations, including HIPAA and patient rights policies.
• Participate in and lead patient satisfaction programs, department meetings, and hospital-wide quality initiatives.

Qualifications

• Associate's degree with one (1) year of experience in food services or hospitality (restaurant management background strongly encouraged).
• Bachelor's degree in Food Service Management, Hospitality, or related field preferred.
• Prior experience in team leadership, customer service, and food operations required.
• Experience in healthcare food service a plus training provided for the right hospitality leader.
• ServSafe certification preferred.
• Proficiency with Microsoft Office and basic technology systems required.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1481569

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